It is a consumer’s right to return a defective product that
he has purchased. The US legislative and justice system through
the California Lemon Law recognizes this right in auto buyers, who
may risk life and limb for one defect in their car.
The California Lemon Law allows new and used car buyers to demand
for refund or replacement when the cars that they have purchased
have been proven to be defective. Here are some tips that will help
you get the most “juice” from your “lemon.”
1.Never let the manufacturer or dealer discourage you
The California Lemon Law provides guidelines by which you can determine
if your car qualifies. A car is considered a “lemon”
under the California Lemon Law if it has been repaired four times
and the defect has not been fixed within the period of 18 months
or 18,000 miles whichever comes first. Two repair attempts are given
to defects that may cause injury or death.
2.Know your rights
Research the guidelines provided by the California Lemon Law and
decide for yourself if what you have is a “lemon. Don’t
let some scrupulous salespersons fool you into not filing a complaint
or selling your car to them at a loss. There are a lot of websites
in the Internet that could provide you with relevant information
on California Lemon Law.
3.Read your manual
Don’t let that manual gather dust in one of your drawers.
Know everything about your car especially the things that you cannot
do with or to it. Take care of your car and follow the manual to
the letter. Otherwise the manufacturer could blame the problem on
your poor use. Remember that though the California Lemon Law protects
your right, you have to prove that the defect has not been caused
4.Don’t waste time
Remember that the California Lemon Law provides a deadline for complaints.
Don’t wait for the last minute to file yours.
5.Take it to authorized service center
In having your car repaired, make sure that you go only to authorized
service centers to ensure that the car is repaired properly. Under
the California Lemon Law, buyers should have the defect repaired
by the manufacturer through its service centers and at least inform
the manufacturer of the need for repair.
Never fail to ask for proper documentations, even if the center
has not seen anything wrong with your car. Those are needed when
you file a complaint under the California Lemon Law. So, it is important
that your complaints be documented from the onset. Make sure also
that when they do give you a receipt or record, the information
is complete and accurate.
7.Put it in black and white
Send a letter of complaint. This is one way to legally give notice
to your problem under the California Lemon Law. Inform them of the
problem and outline the number of repairs that you have done. If
possible, send it over through certified mail to make sure that
they did receive it.
8.Know your options and seek advice
Most car companies have arbitration program that take care of Lemon
Law complaints in California. If arbitration does not work, you
can always seek legal counsel. Remember that arbitration decisions
are not final and some companies even give a quick refund when a
lawyer gets involve.
About the Author:
Terry Dunn is webmaster of http://www.Lemon-Law-Explained.com -
an informational resource that explains what Lemon Laws are and
how they can help you.
Read more articles by: Terry Dunn
Article Source: www.iSnare.com
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